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Questão #1: User tasks represent the work performed with the support of an information system.
Questão #2: This type of task represents work that should not be controlled in an information system
Questão #3: Service tasks represent the processing of a task in an external information system and usually use web service technology to make the call.
Questão #4: The following type represents
Questão #5: Which of the following sets is used to exchange messages between participants?
Questão #6: What does the envelope icon of the following task mean?
Questão #7: List 2 good labels for user-type tasks.
Questão #8: List 2 good labels for sending tasks.

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